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Terms & Conditions

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  • Website Access

    Please read these terms and conditions carefully, as all orders will be bound by them. By using the LT Equine website, you signify your agreement to be bound by these terms.

    We will endeavour to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs, we will try to ensure that this is for the shortest time possible. Please contact us by phone or e-mail if you need assistance.
  • Your Shopping Account

    When using the website, you are responsible for ensuring that your account details and passwords remain confidential. You agree to accept responsibility for all activities occurring under your account and password. If you believe this information has become known to someone else or that your account is being misused you must contact us immediately.

    When registering your details ensure that the information you provide us with is complete and correct and that you advise us as soon as possible should this change or you wish your details removed.

    LT Equine reserves the right to edit or remove content, refuse access to the website or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be notified immediately.

    The contents of the website may not be copied, reproduced, duplicated, sold, downloaded or distributed by any means to third parties without our express written consent. You may copy or print details for the sole purpose of personal use of the website while not connected to the Internet. You must not use the website in any way that causes, or is likely to cause the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for fraudulent purposes, spamming or any unlawful activity.
  • Liability

    The information contained in the website is for information purposes only.
  • Copyright

    All content on the website is the property of LT Equine, its affiliates or suppliers and is protected by UK copyright and database laws. You may not extract or use any content or parts of the content of the website without express written consent.
  • Links

    The website may contain links to other websites, which are provided for your convenience only. LT Equine is not responsible for the practices of other websites and companies and does not necessarily endorse the content of these websites.
  • Our Contract (Order)

    The information we seek from you when placing an order is for billing and delivery purposes or for contacting you if we have a query. We do not store credit card details nor do we share customer details with any 3rd parties. When placing an order to purchase goods from LT Equine, you will be sent an email confirming receipt of the order and the order details. A contract between you and LT Equine will only be in place once the order has been accepted and processed, and payment is then taken.
  • Jurisdiction

    These terms and conditions are governed in accordance with the laws of England and Wales . You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.
  • Pricing

    All products offered for sale by LT Equine are priced in Pounds Sterling and include UK VAT at the current rate (where applicable). Any customs or import duties due when your package reaches its destination country will be your responsibility. Occasionally, despite our best endeavours a product may appear incorrectly priced, however we verify prices as part of our order confirmation email. If the correct price is lower than that promoted we will charge you the lower amount and send you the product. If the correct price is higher, we will either contact you to advise and request instructions before despatch, or alternatively cancel the order and notify you accordingly.
  • Availability

    We try to hold stocks of all styles for active products, however occasionally an item will be out of stock, if this is the case we will inform you. All delivery dates are estimates and are subject to stock availability.
  • Special Order Items

    All items ordered specially (e.g. those sourced outside our usual stock or with personalisation) are non-returnable and will usually have longer delivery time than standard items. Cancellation of orders for special order items must be made within 1 week of placing the order and LT Equine MUST first confirm that the order can be cancelled without incurring cancellation charges.
  • Payment

    We accept online payments through our secure payment server, by credit or debit card, or by PayPal. All transactions are shown in Pounds Sterling. Do not email your card details to us. LT Equine will not take responsibility for security if you provide your details in this way.
    br /<> BACS – Payment may be made, quoting your reference number, directly into our bank account. Our bank account details are shown during the purchase process.
  • Returns

    If you return an item to us within 14 days in perfect condition, complete with the original packaging, we will be happy to exchange or refund you with the original price. This does not affect your statutory rights.

    You must make your own arrangements to return goods to us and you will be responsible for the cost of return unless goods are faulty. We recommend that you obtain proof of postage as you are responsible for the returned goods until they arrive in our warehouse. If you wish to return an item please contact us prior to returning goods. Please include your original order details and contact details in your parcel and send it to:

    LT Equine
    58 Victoria Crescent
    PE28 2AL
  • Hygiene Regulations

    Due to the Health and Safety regulations and the hygienic problems involved with the inspection of Footwear and Horse Clothing, we are unable to handle and inspect any item unless it is clean and dry (Health and Safety at Work Act 1974)
  • Customs

    Goods ordered from LT Equine for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches it’s destination country. Any charges for customs must be paid by you, we have no control over these and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.